루나플러스 LUNAPLUS

Now Luna Plus on your mobile! (beta)Lunaplus, which has been loved by numerous companies, has been reborn as a mobile app.Now you can check and answer customer inquiries anytime, anywhere with a smartphone even in an environment where a PC is not available.Start a convenient live chat with LunaPlus.※ What can I do with Luna Plus ※◈ Consultation StatusConsultation history at a glanceYou can check the status of the entire consultation, my counseling status, and counseling status at once.◈ Chat Consulting FunctionAnytime, anywhere real-time consultation chatRespond quickly to customer inquiries. Your satisfaction will go up.Notify me when a consultation is receivedIf you want to be notified, leave the notification setting ON.If you want to change the status of the consultation, change the consultation status.You can change your status according to the progress of the consultation.Send emoticonUse emoticons to make your answers even more fun.◈ convenient functionMacro for frequently used answersRespond quickly and easily with pre-registered images and texts.Camera shot / photo transferYou can take a picture and send it to the customer during the consultation.· Album artwork transferTransfer photos stored on your device.Customer NotesEasily register and check notes for consultation.[Notice]Luna Plus is currently in beta, and only authorized vendors can log in. Please use it on a PC until the official service is opened.Android OS version 7.0 (Nougat) or later is supported. Please use a device that supports Android operating system version 7.0 or higher for smooth service.· If you turn off push notifications on Android 8.0 (Oreo) and then turn them back on, notifications may not work properly. Please set the importance to "urgent" in the device notification settings.Tablet devices are not supported.Data charges occur when not connected to Wi-Fi.· If your network is slow or your device doesnt have enough memory, the app may not install properly. Please check your network and device status and try again.[Access Rights Guide]Optional access rights   Camera: Take a picture and send it during a conversation.   · Storage: Use to import photos from your phone.[Service center]Lunasoft Co., Ltd. LUNASOFT corp.325 Teheran-ro, Gangnam-gu, Seoul1644-4998Weekdays 09:30 -18: 00 Lunch 13:00 -14: 00Closed: weekends and [email protected]© LUNASOFT. All Rights Reserved.